Managing your payment options

Schedule of fees and levies

Our schedule of fees shows which online services you need to pay for.

Selecting a payment method

The most practical payment method for you, or an organisation you're acting for, can depend on:

• how frequently you use the services
• how many people are linked to, and complete transactions using your online services account
• the number of signatories needed for a payment from your bank account.

We offer the following payment methods:

• Direct debit — this is useful if you use our services regularly, and want to receive an invoice and pay your account each month.
• Credit card or debit card — this is practical if you use our services from time to time and want to pay as you go.
• Internet banking — this is suitable if you only use our services occasionally and don't want to set up a direct debit, or use a credit or debit card.

Paying by direct debit

Once you’ve created your online services account, you can set up a direct debit payment facility.

How direct debit works

Our direct debit payment option allows you to complete transactions online and charge them to your online services account. You then receive an invoice at the end of each month. The amount of that invoice is deducted from your nominated bank account on the 20th of the following month. If the 20th falls on a Saturday or Sunday, the payment is processed the next business day.

The direct debit payment option can be added to an individual or organisation online services account.

Information you’ll need to provide

To set up a direct debit facility for your online services account you’ll need to provide:

• details of the bank account from which funds will be deducted each month
• an email address so we can send a Direct Debit Authority Form for you to sign and return
• an email address where we can send your monthly invoices.

Terms and conditions — Fees and levies

Setting up the direct debit

Before you can set up a direct debit facility you must:

• a RealMe® login
• an online services account with the Limited Partnerships Registers
• be an administrator of the account

RealMe logins and setting up your online services account

Being an account administrator

To set up the direct debit, log in to your online services account and follow these steps.

1. From the 'Accounts' drop-down menu, select 'Direct Debit Details' tab.
2. Enter your bank account details.
3. Click 'Save'.

Completing the Direct Debit Authority Form

After you've submitted your direct debit request, we'll send you an email with a Direct Debit Authority Form attached. You must sign and return this before we can activate the direct debit facility on your online services account.

You can return the signed Direct Debit Authority form by:

• post, to the address at the top of the form, or
• email.

Email: revenue@mbie.govt.nz

Paying by credit or debit card

If you use our online services less frequently, credit or debit card is a practical payment option.

We accept the following credit and debit cards.

• Visa
• Mastercard
• American Express
• Diners

We offer secure credit and debit card transaction facilities. Your payment, if successful, is confirmed immediately on screen and by email.

Paying by internet banking

If you haven't set up a direct debit payment option, and don't wish to pay by credit or debit card, you can pay your fees using internet banking. We use the Windcave payment gateway.

Windcave

If you choose this method of payment, you'll be asked to log in to your bank account using a secure Windcave webpage.

Your invoice and payment history

You can view and download details of your invoiced transactions, and also fees you've been charged, payments you've made and credits you've received.

Tracking your invoice and payment history

To find your invoice and payment history, log in to your online services account and follow these steps.

1. From the 'Accounts' drop-down menu, select 'My Invoices'.
2. Change the search criteria at the top of the screen to filter the available information to show:
   • fees you've been charged
   • invoices that have been issued to you, or
   • credits you've received.
3. You can also:
   • change the start and end dates of your search in the 'Date Range' field
   • restrict your search to fees, invoices or credits of a particular dollar amount
   • search for a particular invoice using the invoice number, amount, entity name or number.
4. To extract your search results to a CSV file select 'Extract all to file'.
5. To view a particular invoice, select the invoice from your search results and select 'View tax invoice'. You can print the invoice or save a PDF file to your computer.

Terms and conditions

You can find further information about managing your payments, dishonoured fees, invoices and our invoicing policy in our terms and conditions.

Terms and conditions — Fees and levies

Other guides in

Managing your online account

• Setting up your online services account
• Confirming your authority to manage information
• Updating your online services account details
• Using the online dashboard
• Forgotten your RealMe® username or password
• Filing documents with electronic signatures

Other help topics